is LithosPOS not working / having issues for you?

LithosPOS app may not be working due to some issues that your device may have or your internet connection problem. If you think that LithosPOS app has an issue, please send your issue using the contact section and our IT experts will get back to you. Also in the meantime, you can try the fixes mentioned below.

My LithosPOS application wont load or not working as expected (stacking mistake/server blunder/association mistake/Screen Freeze/Ping Issue).

There are a couple of circumstances that might cause the heap issue in versatile applications.

1. The LithosPOS app server may be down and that is causing the loading issue. Please try after a few minutes.
2. Your wifi / mobile data connection not working properly. Please check your data connection.
3. Too many users using the app at the same time. Please try after a few minutes

I'm getting black screen / white screen (blank screen) when I open LithosPOS?

It is one of the most common problems in the Window operating system. Usually, when you open an app, you will see a black/white screen without an error message. There is just a way to quickly solve this but we recommend having an IT agent do this for you. This is to avoid deleting wrong file(s).

You can reach out to  CHECKMATE DIGITAL HUB  for remote assistance, best we recommend. 

I'm having LithosPOS login issue or account related issues.

If you have a login or account-related issue, please check the following steps.

1. The LithosPOS server may be down and that is causing the login/account issue. Please try logging in after a few minutes.
2. Your wifi / mobile data connection not working properly. Please check your data connection.
3. You may be trying with the wrong login credentials. Please confirm the details that you are entering are correct.
4. Your account may be banned or deactivated for activities. Please read the error messages carefully.

I have LithosPOS app installation issues.

1. Check your wifi/internet connection for connectivity.
2. Please check your storage space. If you don't have enough space on your disk, the app can't be installed.
3. Verify that the app you're trying to install supports your Android and window version. 

My LithosPOS app is not updating properly in my phone.

1. Please check your wifi / mobile data connection and verify that it is working properly. It may be down and stopping you from updating the LithosPOS app.
2. Confirm that you have enough storage space to download updates. If you don't have enough storage space, it can be blocking the app updates.